how to use a headset on ps4


If you've tried to connect a headset to your Xbox One and it won't work, don't panic! This can be fixed. In this guide, we'll show you some simple steps to help fix the issue so you can get back to gaming as soon as possible.

Make sure the headset is not muted by accident.

Ensure the mute button is not accidentally pressed to avoid being muted by accident.

If you still have trouble hearing others, check the volume level on your headset.

Try a different USB port on the Xbox One.

  • Try a different USB port on the Xbox One.

  • Make sure the headset is not muted by accident:

  • Press the Xbox Guide button on your controller, scroll down to Settings > Sound and make sure that Mute Type is set to "Noise-cancelling." If it's set to anything else, change it to this setting and try again.

  • Try a different controller:

  • Ensure all controllers are turned off (hold down their respective "A" buttons until they shut off). Turn them back on one at a time, then check if the sound works when you plug in each controller after turning it on (pressing any button should do this). If you find that only one of your controller's works while others don't, contact Microsoft support for assistance with troubleshooting further steps here

Unplug and reconnect the headset.

  • Unplug the headset from your PS4.

  • Please wait 30 seconds before plugging it back in.

Restart your Xbox One.

If you're having trouble connecting your headset, there are a few different things that can be causing the problem. To start with, make sure your console is up-to-date, and all of its settings are correct.

If you're still having issues after updating your Xbox One and changing relevant settings, try restarting the device (unplugging it from the power source for 1 minute). Then plug it back in and see if the headset works now.

If none of these suggestions have helped you fix this issue, try resetting your console by holding down both triggers on an Xbox One controller until it vibrates three times   this will erase any data stored on the system's hard drive. Once done, reboot by pressing both buttons again for five seconds until you hear two beeps indicating that it's safe to remove the battery pack/disc/memory card etcetera...

Update the controller's firmware.

  • Plug the controller into your device.

  • Go to system settings and select devices > controllers > wireless controller

  • Select update, then wait for the update to complete (you might need to restart your console after this step)

  • Unplug the controller and plug it back in

You can fix this issue by unplugging and reconnecting the headset.

If you're still having trouble connecting your headset to the PS4, try these steps:

  • Unplug and reconnect the headset. Ensure it's properly connected to the controller and that there are no obstructions in its path that could block communication between it and the console.

  • Try a different USB port on your console if one is available; otherwise, unplug any devices connected to other ports and see if that helps with getting things working smoothly again (it might not).

  • Restart your Xbox One by holding down its power button until it turns off entirely (about ten seconds), then turn it back on after waiting a few minutes for things to cool down again (don't worry about long pauses here wait patiently until everything comes back online). You can also try this same process while pressing down firmly on both thumbsticks at once during startup so as not only to restart but also reset them completely while they're still on their way through booting up again afterward, too!


That's all there is to it. If you are experiencing this issue, follow these steps, and you should be able to fix it in no time!


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